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Change Your Password

Change your own password from your Profile page.
The Change Password row appears only when your organization uses basic authentication and you are viewing your own profile. With SSO (SAML, OIDC, Google, and others), your identity provider manages your password and the row is hidden.

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Steps

  1. Click the Profile icon and select your user name.
  2. In the Account group, click Profile.
  3. In the Security section, click Change Password.
  4. Enter the following:
    • Current Password: Your existing password.
    • New Password: The password you want to use.
    • Confirm New Password: The same new password. If the two don’t match, Collate flags the field.
  5. Click Update Password. Click Cancel to discard your changes.

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Password Rules

A strength meter and a checklist show which rules your new password still needs to meet. Update Password stays unavailable until every rule passes and both new password fields match.
  • Length: 8 to 56 characters, with no spaces.
  • Case: Upper and lowercase letters.
  • Number: At least one number.
  • Symbol: At least one symbol.