Notification Templates
Notification Templates control how Collate notifications appear across all communication channels (email, Slack, Teams, Google Chat). Instead of managing separate formatting for each channel, you define a single template using HTML and Handlebars templating language, and Collate automatically adapts it for all channels.Required Permissions
Creating and modifying notification templates requires Edit All or Edit User Notification Template permission.
Get Started
Start here to understand the fundamentals of notification templates and how they work.Concepts and Overview
Learn how templates work, template types, and their basic structure.
Create and Manage Templates
Step-by-step guide to creating, linking, and testing templates.
Learn Handlebars Templating
Handlebars is the templating language used to create dynamic notification templates.Handlebars Templating Guide
Master the basic syntax and learn how to use Handlebars in your templates.
Custom Helpers Reference
Complete reference for all 22 Collate custom Handlebars helpers.
Template Context Reference
Learn about available data objects and how to access event information in templates.
Troubleshooting
Need help? Find solutions to common issues.Troubleshooting Guide
Solve validation errors, rendering issues, and missing data problems.