> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getcollate.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Collate Support Guides | Tickets & User Management

> Explore Collate Support Guides to learn how to open support tickets, manage users, assign roles, and control access in the Collate Portal.

# Collate Support Guides

Welcome to the Collate Support Guides section.

Here, you’ll find quick and practical documentation on how to raise support tickets and manage users from the Support Portal.

<CardGroup cols={2}>
  <Card title="How to Open a Support Ticket with Collate" href="/how-to-guides/collate-customer-support/open-ticket">
    Learn how to create a Collate support ticket via Slack, portal, or email for bugs, feature requests, or general inquiries.
  </Card>

  <Card title="How to Manage Users from the Collate Support Portal" href="/how-to-guides/collate-customer-support/manage-users">
    Understand user roles, permissions, and how admins can invite or manage members in the Collate Support Portal.
  </Card>
</CardGroup>