> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getcollate.io/llms.txt
> Use this file to discover all available pages before exploring further.

# SAP SuccessFactors Connector

> Connect SAP SuccessFactors to Collate with our comprehensive database connector guide. Setup instructions, configuration steps, and metadata extraction tips.

export const ConnectorDetailsHeader = ({name, icon, stage, availableFeatures, unavailableFeatures = [], availableFeaturesCollate = []}) => {
  const showSubHeading = availableFeatures?.length > 0 || unavailableFeatures?.length > 0 || availableFeaturesCollate?.length > 0;
  const totalAvailableFeatures = [...availableFeatures || [], ...availableFeaturesCollate || []];
  return <div className="container">
      <div className="Heading">
        <div className="flex items-center gap-3">
          {icon && <div className="IconContainer">
              <img src={icon} alt={name} noZoom className="ConnectorIcon" />
            </div>}
          <h1 className="ConnectorName">{name}</h1>
          <span className={`StageBadge ${stage === 'PROD' ? 'prod' : 'beta'}`}>
            {stage}
          </span>
        </div>
      </div>
      {showSubHeading && <div className="SubHeading">
          <div className="FeaturesHeading">Feature List</div>
          <div className="FeaturesList">
            {totalAvailableFeatures.map(feature => <div className="FeatureTag AvailableFeature" key={feature}>
                ✓ {feature}
              </div>)}
            {unavailableFeatures.map(feature => <div className="FeatureTag UnavailableFeature" key={feature}>
                ✕ {feature}
              </div>)}
          </div>
        </div>}
    </div>;
};

<ConnectorDetailsHeader icon="/public/images/connectors/sap-successfactors.png" name="SAP SuccessFactors" stage="BETA" availableFeatures={["Metadata"]} unavailableFeatures={["Query Usage", "Stored Procedures", "Owners", "Tags", "Data Profiler", "Data Quality", "View Lineage", "View Column-level Lineage", "dbt", "Sample Data", "Auto-Classification"]} />

This section provides guides and references to use the SAP SuccessFactors connector.

Configure and schedule SAP SuccessFactors metadata workflows from the Collate UI:

* [Requirements](#requirements)
* [Metadata Ingestion](#metadata-ingestion)
* [Troubleshooting](/ai-2-0/connectors/database/sap-successfactors/troubleshooting)

## Requirements

Collate ingests SAP SuccessFactors metadata through its OData API. You need:

* Your SAP SuccessFactors **Company ID** (tenant identifier) and OData API **Base URL**, for example `https://api4.successfactors.com`.
* A user permitted to call the OData API, authenticated with either:
  * **Password**: a username and password (BasicAuth).
  * **Key pair**: an OAuth2 Client ID, a PEM-encoded RSA private key, and the OAuth2 Token URL (OAuth2 SAML Bearer flow). The username is used as the SAML NameID (the user on whose behalf the token is requested) and must be permitted to use the OAuth2 application.

Collate ingests each OData entity set as a table, with entity properties as columns and navigation properties mapped to table constraints and relationships.

## Metadata Ingestion

To ingest metadata from SAP SuccessFactors, you need to create a service connection. The service connects SAP SuccessFactors with Collate. Once you create a service, Collate automatically starts ingesting metadata.

### Step 1: Add New Service

1. In the left navigation, click **Connections**.
2. On the **Connections** page, click **Add New Service**.

<img src="https://mintcdn.com/collatedocs/bv5oe4uRjuorTJO1/public/images/ai-2.0/connectors/metadata-ingestion/add-new-service.png?fit=max&auto=format&n=bv5oe4uRjuorTJO1&q=85&s=733cef1141ef13d318634aa9f407eb2b" alt="Add New Service" width="2992" height="1256" data-path="public/images/ai-2.0/connectors/metadata-ingestion/add-new-service.png" />

### Step 2: Select a Service and Connector

From the service type dropdown, select **Database Services**, then click the **SAP SuccessFactors** connector tile.

<img src="https://mintcdn.com/collatedocs/bWmb7UY94lEjxxg4/public/images/ai-2.0/connectors/metadata-ingestion/Database/select-service/sapsuccessfactors.png?fit=max&auto=format&n=bWmb7UY94lEjxxg4&q=85&s=0322ae2ae118767d0c26d7b091c11ef1" alt="Select Service" width="1922" height="904" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/select-service/sapsuccessfactors.png" />

### Step 3: Add Service Name and Description

* Enter a unique, descriptive **Service Name**. Collate identifies services by their service name. Enter a name that distinguishes this deployment from other SAP SuccessFactors services you are ingesting metadata from.
* Optional: Enter a **Description** for the service.

<img src="https://mintcdn.com/collatedocs/bWmb7UY94lEjxxg4/public/images/ai-2.0/connectors/metadata-ingestion/Database/service-name/sapsuccessfactors.png?fit=max&auto=format&n=bWmb7UY94lEjxxg4&q=85&s=14a3cc93dd9e4cabcc4add776b574f38" alt="Add New Service Name" width="1502" height="854" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/service-name/sapsuccessfactors.png" />

<Note>
  **Note**: The service name cannot be changed after it is set.
</Note>

### Step 4: Configure Connection Options

Specify where ingestion runs, provide your source credentials, and verify the connection.

#### Select Ingestion Runner

Select an **Ingestion Runner**: the runner where the ingestion pipeline will execute.

<img src="https://mintcdn.com/collatedocs/bv5oe4uRjuorTJO1/public/images/ai-2.0/connectors/metadata-ingestion/select-ingestion-runner.png?fit=max&auto=format&n=bv5oe4uRjuorTJO1&q=85&s=1249f828648614445e8a976ea1933487" alt="Add Name and Select Ingestion Runner" width="1444" height="506" data-path="public/images/ai-2.0/connectors/metadata-ingestion/select-ingestion-runner.png" />

#### Enter Connection Details

Enter the connection details for SAP SuccessFactors. The right-hand panel in the UI displays inline help for each field.

<img src="https://mintcdn.com/collatedocs/kTp2dTyiNAX4Np5A/public/images/ai-2.0/connectors/metadata-ingestion/Database/connection-details/sapsucessfactors.png?fit=max&auto=format&n=kTp2dTyiNAX4Np5A&q=85&s=9f4f5d097a52b90cfe70effe48a7ed12" alt="Configure Service Connection" width="1454" height="1520" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/connection-details/sapsucessfactors.png" />

**Connection**

* **Base URL**: SAP SuccessFactors OData API base URL, for example `https://api4.successfactors.com`.
* **Company ID**: SAP SuccessFactors Company ID (tenant identifier). Required for all API calls.
* **Username**: SAP SuccessFactors user login name. For **Password** authentication, this is the credential username. For **Key pair** authentication, this is the SAML NameID: the user on whose behalf the token is requested. The user must exist in the SF system and be permitted to use the OAuth2 application.
* **Client ID**: OAuth2 Client ID. Required when using **Key pair** authentication.

**Authentication**: choose one method:

* **Password**: Password for **Password** authentication. Required when using this method.
* **Key pair**: PEM-encoded RSA private key used to sign SAML assertions for the OAuth2 SAML Bearer flow. Required when using this method.

<Note>
  **Note**: Only one authentication method's credential is stored per connection. Switching methods discards the other.
</Note>

**Scope & Options**

* **Token URL**: OAuth2 Token endpoint URL. Required when using **Key pair** authentication, for example `https://api4.successfactors.com/oauth/token`.
* **API Version**: SAP SuccessFactors OData API version. Defaults to `v2`.
* **Database Name**: Optional name to give to the database in Collate. If left blank, Collate uses `default` as the database name.
* **Verify SSL**: Client SSL verification. Defaults to `no-ssl`.

**Advanced Config** *(driver-level options; most connections don't need these)*

* **CA Certificate**: The CA certificate used for SSL validation.
* **SSL Certificate**: The SSL certificate used for client authentication.
* **SSL Key**: The SSL key used for client authentication.

#### Test Connection

Once the credentials have been added, click on **Test Connection** and **Save** the changes.

<img src="https://mintcdn.com/collatedocs/bv5oe4uRjuorTJO1/public/images/ai-2.0/connectors/metadata-ingestion/test-connection.png?fit=max&auto=format&n=bv5oe4uRjuorTJO1&q=85&s=3365cff7bb9d82c85a2ff9ab559d6f11" alt="Test Connection" width="1446" height="188" data-path="public/images/ai-2.0/connectors/metadata-ingestion/test-connection.png" />

### Step 5: Configure Ingestion Options

In the **What to Ingest** step, use filter patterns to control which assets Collate ingests from your database service. Filter patterns use regular expressions applied to asset names.

#### How Filter Patterns Work

* **Include**: Add one or more comma-separated regular expressions. Collate ingests only assets whose names match at least one expression. Leave blank to include all assets.
* **Exclude**: Add one or more comma-separated regular expressions. Collate skips any asset whose name matches an expression. Leave blank to exclude nothing.

Rules match asset names using one of five expressions:

* **contains**: matches any name containing the value. For example, `sales` matches `my_sales_data` and `sales_2024`.
* **starts with**: matches names beginning with the value. For example, `prod_` matches `prod_db` and `prod_schema`.
* **ends with**: matches names ending with the value. For example, `_raw` matches `events_raw` and `logs_raw`.
* **is exactly**: matches the exact name only. For example, `analytics` matches only `analytics`.
* **matches regex**: matches names using a regular expression. For example, `^prod_.*_v\d+$` matches `prod_events_v1`.

When both Include and Exclude are set, Exclude takes priority.

<Tip>
  **Tip**: Leave all filter patterns empty to ingest all tables available in the source.
</Tip>

**Filter Options**

The Table section includes the following filter options:

* **Table**: Controls which tables Collate ingests from the source.

Each section provides the following controls:

* **Scan Mode**: You can choose between the following scan modes:
  * **Scan all**: Ingests every asset of that type the connector can access. This is the default.
  * **Only specific**: Enables include rules so only assets matching at least one rule are ingested.
* **Always exclude**: Add permanent exclusion rules (shown in red). Assets matching these rules are never ingested, regardless of include rules.
* **Preview**: Shows a real-time summary of what will be in scope based on your current rules.
* **Include rules** *(available only in **Only specific** mode)*: Click **+ Add** to define a rule. Added rules appear as chips; an asset is included if it matches any rule.

### Step 6: Create & Deploy

Click **Create & Deploy** to deploy the agent and start the first metadata ingestion run. Collate saves the service configuration and immediately begins pulling metadata from the source.

To monitor ingestion progress or view the service you just added, go to **Connections** in the left navigation and select your service.

## Configure Metadata Agent and Schedule Ingestion

The **Metadata Agent** extracts schemas, tables, columns, and other structural metadata from your source and keeps your Collate catalog in sync. It powers discovery, lineage, and governance across your data assets.

When you click **Create & Deploy**, Collate automatically deploys a Metadata Agent for this service and triggers the first ingestion run. View its status and run history from the **Agents** tab on the service detail page.

To configure the additional Metadata Agent and schedule ingestion, follow these steps:

1. In the left navigation, click **Connections** and select your service.

2. Click the **Agents** tab.

3. Click **Add Agent** and select **Metadata** from the dropdown.
   <img src="https://mintcdn.com/collatedocs/bv5oe4uRjuorTJO1/public/images/ai-2.0/connectors/metadata-ingestion/add-metadata-agent.png?fit=max&auto=format&n=bv5oe4uRjuorTJO1&q=85&s=accad7d1c4ddf209781bff851d51d464" alt="Add Metadata Agent" width="2398" height="1144" data-path="public/images/ai-2.0/connectors/metadata-ingestion/add-metadata-agent.png" />
   For some services, the dropdown is not available and clicking **Add Agent** takes you directly to the agent configuration page.

4. On the **Configure Ingestion** page, do the following and click **Next**.

   * **Name this Ingestion**: Enter a unique recognizable name for this ingestion pipeline.

     <img src="https://mintcdn.com/collatedocs/bv5oe4uRjuorTJO1/public/images/ai-2.0/connectors/metadata-ingestion/metadata-agent-name.png?fit=max&auto=format&n=bv5oe4uRjuorTJO1&q=85&s=d5ec1f0f3742cadab8cd54c602c97239" alt="Name this Ingestion" width="1578" height="644" data-path="public/images/ai-2.0/connectors/metadata-ingestion/metadata-agent-name.png" />

   * **Agent Setup**: Configure core parameters for metadata extraction. The following fields are available:

     | Field                                 | Default | Description                                                                                                              |
     | ------------------------------------- | ------- | ------------------------------------------------------------------------------------------------------------------------ |
     | Default Owner                         | —       | Owner applied to all entities when no specific level owner is configured. Accepts a user or team name/email.             |
     | Service Owner                         | —       | Owner assigned to the service entity.                                                                                    |
     | Database Owner                        | —       | Owner assigned to all ingested databases. Accepts a single owner or a per-database name mapping.                         |
     | Database Schema Owner                 | —       | Owner assigned to all ingested schemas. Accepts a single owner or a per-schema name mapping.                             |
     | Table Owner                           | —       | Owner assigned to all ingested tables. Accepts a single owner or a per-table name mapping.                               |
     | Enable Inheritance                    | On      | When on, child entities inherit the owner from their parent when they have no owner configured.                          |
     | Query Log Duration                    | 1       | Number of days to look back in query logs when processing stored procedure results.                                      |
     | Query Parsing Timeout Limit           | 300     | Timeout in seconds for parsing a single query.                                                                           |
     | Number of Threads                     | 1       | Number of threads to use for parallel table ingestion.                                                                   |
     | Incremental Extraction                | Off     | When enabled, subsequent runs only extract entities changed since the last successful run.                               |
     | Successful Pipeline Run Lookback Days | 7       | Number of days to search back for a prior successful run to use as a baseline for incremental extraction.                |
     | Safety Margin Days                    | 1       | Additional days added to the baseline timestamp as a buffer for incremental extraction.                                  |
     | JSON Schema Sample Size               | 10      | Number of rows sampled to infer JSON column schema. Only applies when Extract JSON Schema is enabled in Advanced Config. |

     <img src="https://mintcdn.com/collatedocs/kTp2dTyiNAX4Np5A/public/images/ai-2.0/connectors/metadata-ingestion/Database/database-agent-setup.png?fit=max&auto=format&n=kTp2dTyiNAX4Np5A&q=85&s=429839e5b479082a6909dd2a7734513d" alt="Agent Setup" width="1570" height="1396" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/database-agent-setup.png" />

   * **Filter Patterns**: Apply include or exclude rules to scope which databases, schemas, tables, and stored procedures this agent ingests. For more information about various filter options, see **Step 5: Configure Ingestion Options**.

     <img src="https://mintcdn.com/collatedocs/kTp2dTyiNAX4Np5A/public/images/ai-2.0/connectors/metadata-ingestion/Database/database-filter-pattern.png?fit=max&auto=format&n=kTp2dTyiNAX4Np5A&q=85&s=8a0c5fcc3475acf8acc94e6eecb55a11" alt="Filter Patterns" width="1560" height="1030" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/database-filter-pattern.png" />

   * **Scope & Behaviour**: Control how the agent handles metadata during ingestion. Toggle each option on or off based on your needs:

     | Toggle                         | Default | Description                                                                                                                                                            |
     | ------------------------------ | ------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
     | Include Tables                 | On      | Ingest table metadata from the source. Turn off to skip tables entirely.                                                                                               |
     | Include Tags                   | On      | Ingest tags from the source.                                                                                                                                           |
     | Include Stored Procedures      | On      | Ingest stored procedure metadata.                                                                                                                                      |
     | Include DDL Statements         | Off     | Ingest DDL statements alongside table metadata.                                                                                                                        |
     | Include Owners                 | Off     | Assign owners to ingested entities when the source owner's email matches a user in Collate. Does not overwrite an existing owner.                                      |
     | Include Custom Properties      | Off     | Ingest connector-specific custom properties onto entities.                                                                                                             |
     | Mark Deleted Tables            | On      | Soft-delete tables in Collate when they are removed from the source. Applies only within the currently ingested schema.                                                |
     | Mark Deleted Stored Procedures | On      | Soft-delete stored procedures in Collate when they are removed from the source.                                                                                        |
     | Mark Deleted Schemas           | Off     | Soft-delete schemas and all their child assets when removed from the source.                                                                                           |
     | Mark Deleted Databases         | Off     | Soft-delete databases and all their child assets when removed from the source.                                                                                         |
     | Override Metadata              | Off     | When on, source values overwrite existing descriptions, tags, owners, and display names in Collate. When off, Collate only updates fields that have no existing value. |
     | Enable Debug Log               | Off     | Sets the ingestion log level to DEBUG. Useful for troubleshooting.                                                                                                     |

     <Note>
       **Note**: Available toggles vary by connector. Stored procedure options only appear for connectors that support stored procedures.
     </Note>

     <img src="https://mintcdn.com/collatedocs/kTp2dTyiNAX4Np5A/public/images/ai-2.0/connectors/metadata-ingestion/Database/database-scope-behaviour.png?fit=max&auto=format&n=kTp2dTyiNAX4Np5A&q=85&s=6ada5b2870c990f494d1dac400e73459" alt="Scope & Behaviour" width="1566" height="1436" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/database-scope-behaviour.png" />

   * **Advanced Config**: Optional connector-specific settings such as Include Views and Extract JSON Schema.

     <img src="https://mintcdn.com/collatedocs/kTp2dTyiNAX4Np5A/public/images/ai-2.0/connectors/metadata-ingestion/Database/database-advance.png?fit=max&auto=format&n=kTp2dTyiNAX4Np5A&q=85&s=63ef86d9e746b6d31f0571b599792357" alt="Advanced Config" width="1564" height="352" data-path="public/images/ai-2.0/connectors/metadata-ingestion/Database/database-advance.png" />

5. On the **Schedule Interval** page, set when the agent runs:

   * **Schedule**: Choose a preset interval (Hourly, Daily, Weekly, Monthly) or enter a custom cron expression.
   * **On-Demand**: No automatic schedule; trigger the agent manually when needed.

   <img src="https://mintcdn.com/collatedocs/bv5oe4uRjuorTJO1/public/images/ai-2.0/connectors/metadata-ingestion/schedule.png?fit=max&auto=format&n=bv5oe4uRjuorTJO1&q=85&s=25cc1d78f6f2a8bd115830d034d1d8d1" alt="Schedule Interval" width="1588" height="1044" data-path="public/images/ai-2.0/connectors/metadata-ingestion/schedule.png" />

6. Click **Add** to deploy the agent.

## Troubleshooting

<Columns cols={2}>
  <Card title="SAP SuccessFactors Troubleshooting" href="/ai-2-0/connectors/database/sap-successfactors/troubleshooting">
    Learn more about how to troubleshoot common SAP SuccessFactors connector issues and resolve configuration or ingestion errors.
  </Card>
</Columns>
